FAQ
What are your store hours?
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
Do you offer warranties on your products?
No, we do not offer any warranties for damage due to use.
What are the care and maintenance requirements for your furniture?
- Regular vacuuming to remove dust.
- Wet and dry cleaning as per the instructions provided inside the packaging.
Are your products customizable?
Yes, our products can be customized in terms of color, fabric, leather, and material.
Do you offer financing options?
Yes, we accept bank transfers and credit cards.
What should I do if I receive a damaged item?
- Please record a video of the unboxing process.
- Fill out the claim form to report the damage.
How can I track my order?
You can track your order using the tracking number provided.
Do you offer assembly services?
Yes, we do. Please contact customer service to schedule an appointment.
What is your delivery policy?
Please refer to our Return and Exchange Policy page for detailed information.
What is your return and exchange policy?
Please refer to our Return and Exchange Policy page for more details.